Refer a Client
Refer a Client
Someone you care about needs help at home. Let's get them covered.
Whether you're a healthcare professional, a neighbor, a member of the clergy, or a family member handling this from three states away — thank you for looking out for someone. Send us what you know, and we'll take the next step.
What happens after you submit
Same business day
Referral review
Same business day, a care coordinator reviews your referral and reaches out to the person you've identified — or to you, if you'd prefer to be the first point of contact.
Within 24 hours
Assessment scheduled
Within 24 hours, we schedule a free in-home assessment at a time that works for the family.
At the assessment
Needs understood
At the assessment, we meet the client, review the home, discuss needs and budget, and answer every question. No obligation, no pressure, no fee.
After approval
Care can begin
Within 24 to 48 hours of approval, care can typically begin.
Other ways to reach us
Urgent? Call (510) 330-1312. Referral partners can also email ehc@excellencehomecareca.com or fax documentation to (866) 877-3132.